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Privacy Policy

Last updated: January 7, 2026

At AI Expert ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Company information (company name, job title, industry)
  • Communication preferences
  • Inquiry and support request details
  • Feedback and survey responses

1.2 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on our website
  • Referring URLs and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI consulting services
  • Responding to inquiries and support requests
  • Sending relevant updates and marketing communications (with consent)
  • Analyzing website usage to enhance user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations (hosting, analytics, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, privacy, safety, or property

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@ai-expert.com.

6. GDPR Compliance (EU Users)

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

  • We process data based on legitimate interests, consent, or contractual necessity
  • You have the right to lodge a complaint with a supervisory authority
  • Data transfers outside the EEA are protected by appropriate safeguards
  • We retain data only as long as necessary for the stated purposes

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Provide personalized content and advertisements
  • Analyze website performance and usage patterns

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: